DuTec Ltd complies with the principles of the General Data Protection Regulation 2018 when dealing with all data received from visitors to its website and premises.
We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files.
Emails
We may send marketing emails to existing customers or prospective customers who have enquired or transacted with us, regarding products or services directly provided by us.
All emails sent by us will be clearly marked as originating from us. All subscription emails sent by us contain clear information on how to unsubscribe from our email service. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading.
We never sell, rent or exchange mailing lists.
Cookies
Our website uses “cookies” to track visitors’ activity. Please note that these cookies do not contain or pass any personal, confidential, or financial information or any other information that could be used to identify individual visitors to our website. Please note that you are free to refuse cookies.
More information about cookies and how to manage them can be found later on in this privacy policy in the section titled “Types of Cookies”
Personal Data
Personal Data, including names, contact information is only collected by permission when a visitor fills out an enquiry or contact form. The data is only used for commercial purposes between the enquirer and DuTec.
This data is Personal Data, including names, contact information and data regarding use of our website, is collected for the following purposes using these third-party services:
MARKETING AND SALES COMMUNICATIONS
Personal Data: e-mail address, names; Marketing Analytics: Google Analytics (analytics.google.com);; Personal Data: Cookies and Usage Data
Company and Contact Information
DATA CONTROLLER AND OWNER
DuTec Ltd, B5 Corcanree Business Park, Dock Road, Limerick, V94 VYX9, Ireland
Data Controller contact email: gdpr@dutec.ie
COMPANY REGISTRATION
DuTec Ltd is a company registered in Ireland Registration Number. IE307480.
Types of Data collected
Among the types of Personal Data that the DuTec website (the Application) collects, by itself or through third parties, there are: names, e-mail address, telephone number/s, Cookies and Usage Data. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Application.
Data is requested by this Application when necessary and failure to provide this data may make prevent the Application from providing the requested services. In cases where the Application states that Data is not mandatory Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.
If you are uncertain about which Personal Data is required to enable us to provide the requested service, please contact the Data Controller. Any use of Cookies, or of other tracking tools, by this Application or by the Owner’s third-party services used by this Application serves the purpose of providing the services required by the User, in addition to any other purposes described in this document and in the Cookie Policy.
Users are responsible for any third party Personal Data obtained, published, or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.
Mode and place of processing the Data
METHODS OF PROCESSING
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorised access, disclosure, notification, or unauthorised destruction of the data. The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated.
In addition to the Data Controller, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration, communication) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies), appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
PLACE
The Data is processed at the Data Controller’s operating offices and, in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
RETENTION TIME
The Data is kept for the time necessary to provide the services requested by the User, or as required by regulation and, the User can always request that the Data Controller suspend or remove the data (to the extent permitted by financial reporting regulation).
THE USE OF COLLECTED DATA
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: platform services and hosting, managing contacts, sending messages and analytics.
The Personal Data used for each purpose is outlined in the specific sections of the document.
SYSTEM LOGS AND MAINTENANCE
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP address).
THE RIGHTS OF USERS
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or connected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
CHANGES TO THIS PRIVACY POLICY
The Data Controller reserves the right to make changes to this policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request the Data Controller remove the Personal data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.
INFORMATION ABOUT THIS PRIVACY POLICY
The Data Controller is responsible for this privacy policy.
Definitions and legal references
PERSONAL DATA (OR DATA)
Any information regarding a natural person, a legal person, an institution, or an association, which is, or can be, identified even indirectly, by reference to any other information, including a personal identification number.
DATA USAGE
Information collected automatically from this Application (or third party services employed in this Application), which can include: IP addresses or domain names of the computers utilised by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g. the time spent on each page within the Application) and the details about the oath followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating the system and/ or the User’s IT environment.
USER
The individual using this Application, which must coincide with or be authorised by the Data Subject, to whom the Personal Data refers.
DATA SUBJECT
The legal or natural person to whom the Personal Data refers. Data Processor (or Data Supervisor) The natural person, legal person, public administration or any other body, association or organisation authorised by the Data Controller to process the Personal data in compliance with the privacy policy.
DATA CONTROLLER (OR OWNER)
The natural person, legal person, public administration or any other body, association, or organisation with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.
THIS APPLICATION
The hardware or software tool by which the Personal Data of the User is collected.
LEGAL INFORMATION
Notice to European Users: this privacy statement has been prepared in fulfilment of the obligations under Air. 10 of EC Directive n. 95/46/EC. and under the provisions of Directive 2002/58/EC. as revised by Directive 2009/136/EC. on the subject of Cookies.
This privacy policy relates solely to Applications used by DuTec Ltd.
Latest update: 15th October 2021
Types of cookies
Strictly necessary cookies – These cookies enable you to navigate our site and gain full access to its features and secure areas. Without these cookies essential services you have asked for like ‘Your Basket’ cannot be provided.
Performance cookies – These cookies remember information about how you and other customers use our website. This gives us vital information such as which pages are visited most often and if customers are receiving error messages from certain pages. The role of these cookies is to allow us to analyse and improve the performance of our website ensuring you receive a consistent look, feel and shopping experience. Performance cookies (often known as web analytic cookies) don’t collect any information that identifies the customer and all information collected is aggregated and therefore anonymous.
Functionality cookies – These cookies remember choices you made on previous visits to our site such as your username, language or region so we can provide enhanced, more personal features. They can also be used to remember changes you’ve made to text size, fonts and other parts of web pages you can customise. Functionality cookies can also be used to provide services you have previously asked for such as watching videos or commenting on a blog. The information collected by these cookies may be anonymised and they cannot track your browsing activity on other sites.
Targeting or advertising cookies – These cookies are used to deliver adverts more relevant to your personal interests. Alongside this they limit the amount of times you see an advert and measure the effectiveness of adverts. This means you won’t keep seeing irrelevant adverts or the same adverts over and over. These cookies are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and the information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations that generate the advert. In line with Internet Advertising Bureau (IAB) guidelines, all our adverts carry the clearly displayed AdChoices 
icon. Clicking the AdChoices icon will give you access to information about privacy and behavioural advertising and allow you to quickly opt out of receiving further adverts. For more information visit www.youradchoices.com or to learn more about the IAB’s Online Behavioural Advertising Framework click here.
How to check cookies are enabled for PC
Internet Explorer
Click ‘Tools’ in the menu bar at the top of your browser and select ‘Internet Options’
Click the ‘Privacy’ tab and set the slider to medium to allow cookies
Google Chrome
Click on ‘Tools’ in the menu bar at the top of your browser and select ‘Options’
Click the ‘Under the Hood’ tab, in the ‘Privacy’ section select the ‘Content settings’ button
Now select ‘Allow local data to be set’
Mozilla Firefox
Click on ‘Tools’ in the menu bar at the top of your browser and select ‘Options’
Select the ‘Privacy’ Icon and click ‘Cookies’
Select ‘Allow sites to set cookies’
Safari
Click on the Cog icon at the top of your browser and select ‘Preferences’
Click on ‘Security’; check the ‘Block third-party and advertising cookies’ box, click ‘Save’
How to check cookies are enabled for Macs
Safari
Click ‘Safari’ at the top of your browser and select ‘Preferences’
Select ‘Security’ and ‘Accept Cookies’
Select ‘Only from site you navigate to’
Mozilla Firefox
Click ‘Firefox’ button at top of browser and select ‘Privacy’ panel
Select ‘Firefox will’ and select ‘Use custom settings for history’
Check ‘Accept cookies from sites and ‘Accept third-party cookies’
Select Keep until ‘they expire’ and click ‘OK’
Internet Explorer
Click ‘Explorer’ at the top of your browser and select ‘Preferences’
Scroll down to ‘Cookies’ and select ‘Never Ask’
Opera
Select ‘Menu’ from top of browser and click ‘Settings’
Select ‘Quick Preferences’ and click ‘Enable Cookies’
Cookies we use
Strictly necessary Cookies
| Cookie Name | Purpose |
|---|---|
| BC, cmRS | These cookies retain the products you have not purchased in the basket so that if you come back they are still there for a quick purchase if required. |
| mobile_session, SERVERID | These cookies enable us to respond to your actions on the mobile site for example “add to basket” |
| JSESSIONID | These cookies enable us to respond to your actions on our website site for example “add to basket”. |
Performance Cookies
| Cookie Name | Purpose |
|---|---|
| Speedtrap | These cookies capture visitor data which is used to enable us to target offers to customers. |
| Coremetrics | Coremetrics is a website analytics provider and the cookie gathers data on how customers behave on our website. It tells us how many people are coming and going or what they are looking at and buying. |
Functionality Cookies
| Cookie Name | Purpose |
|---|---|
| DYN_USER_CONFIRM, DYN_USER_ID, DYN_REG, LS | These cookies help to recognise you allowing us to display a welcome message and means we treat you as a registered customer and not a new customer. It also provides security when you’re using the website whether you’re logged in or not. |
| Optimost – mdr_browser, op648basketpagegum, opAddedProduct, op648basketpagegum, op648basketpageliid, mdr_browser | These cookies allow us to show different versions of the site for testing purposes. We can then show different versions of pages to different customers to access which is the best layout, so that we can constantly keep improving the website for our customers. |
| FRD_USER_TOKEN | This cookie allows us to keep track of the different account logins from the same machine |
| recs.atgsvcs.com, atgRecVisitorId, atgRecSessionid, tmdts, tmdts_sec | These cookies help us to provide recommendations of products we think you may be interested in |
| JSESSIONID_eptica | These cookies are used to make our “Help” service work. |
Advertising Cookies
| Cookie Name | Purpose |
|---|---|
| Campid | This helps us to identify which online marketing channel you came from and which is the most effective. They also allow us to reward external sites for directing you to us. |